Terms & Policies

Lash FX® Terms, Conditions, and Policies of Purchase & Use

All sales are final and received “as is”. We do not offer returns or exchanges on any products with the exception of damaged/defective shipments that meet the requirements described below.

Lash FX® is committed to shipping products and providing web-based education services of exceptional quality. Compliance with sanitation regulations requires that Lash FX® cannot accept returns after product packaging has been opened, unless the product is deemed defective upon delivery acceptance. If you suspect product is defective, contact us without delay. In any/all cases of dissatisfaction with a purchase, contact Lash FX® via phone (1-855-4LASHFX) or email (order@lashfx.com) within 30 days of the date of purchase, providing your contact information and the order number and date of purchase in question. Lash FX® will ultimately decide the fair action to take.

Certified and Trained Professional Use Only

Buyer acknowledges and remains responsible that (I.) any technician using Lash FX® products or accessing our continuing education courses is a State Board Licensed (or equivalent in your country if outside the US), Certified and Trained Eyelash Extension Technician, (II.)exposure of product chemicals to extreme temperatures and certain environmental factors and usage techniques may cause changes in the product(s), rendering them unsuitable for use and/or achieving optimum results, (III.) products sold by Lash FX® must be used with extreme care in the manner to which they are intended by a trained technician to prevent accidental injury and (IV.) that any usage/application of Lash FX® products in any manner be in complete compliance with any regulating or governing boards applicable with regards to safety of use, permission of use, sanitizing methods, storage and handling.

Liability

By purchasing Lash FX® products and thereby agreeing to these terms, conditions and policies, Buyer shall indemnify, defend and hold harmless Lash FX®, its directors, officers, owners, employees, independent contractors et al and in no event hold any of these liable for any claims, demands, liabilities, suits, attachments, judgments, losses, penalties, fines, settlements or expenses – including court costs and reasonable attorney fees incident thereto any direct, indirect, special, incidental or economic matter associated with the purchase and/or use of Lash FX® products, services and/or instruction. For all such claims and actions of any suggested actual or alleged negligence (whether active or passive, sole or concurrent, simple or gross, strict or statutory), Lash FX®’s sole liability will be limited to the original purchase price of the product in question and with the original purchaser, and any such or similar legal action pursuant to the validity of these entire terms and policies will be governed by the laws of the State of Arizona and decided by and in the courts of Arizona.

Expiration of Terms, Conditions and Policies

These terms, conditions and policies are in force and binding with regards to all purchases of Lash FX® products, events and/or courses , past, present or future without expiration, except in the case that new policies or terms be set forth in a reasonable, accessible notice to the buyer. Buyer acknowledges that they are given the option at any time to review the terms and conditions on our website  – and are in agreement with them – before purchasing any product or service or event or instructional course. Lash FX® reserves the sole discretionary right to review and update or change its terms, product offerings, services and policies as they pertain to product sales, services rendered or instruction at any time. Changes to any of these special terms will be posted here, and we encourage any buyer or recipient of such a product or service to review for any changes or updates periodically.

Special Terms, Conditions and Policies in Reference to Courses and Events

The terms, conditions and policies described above are in force and binding with regards to all purchases of Lash FX® products, events and/or courses , past, present or future and include these special specific terms regarding courses and event tickets: Buyer acknowledges that they are given the option at any time to review the terms and conditions on our website  – and are in agreement with them – before purchasing any event or instructional course. No refunds will be given, but the purchased content may be transferrable to another lash artist, upon written approval by Lash FX®, provided the transferred-to recipient is a licensed and appropriately trained lash professional. Proof may be required of such before approval of transfer. All courses and events are “as is”, are subject to change at any time at the discretion of Lash FX® and are available to the purchaser for whatever limited term is described in the purchase item description, or until that particular course is no longer offered or until Lash FX® determines. Buyer agrees and understands that “lifetime access” or “access without expiration” is limited to the real time that any such course or material exists online. Buyer also understands that internet access is required and is the sole responsibility and financial burden of the buyer to access certain online products, services or course materials. Any website failure, service interuption or temporary unavailability of the product due to reasons beyond Lash FX®’s immediate control is not reason and will not result in liability on the part of Lash FX®. With respect to the online continuing education courses offered by Lash FX®, buyer acknowledges that the content and all available associated information remains the sole intellectual property of Lash FX® and its owner, Jill Heijligers-Peloquin. No video, graphic, manual or system – even if licensed use or permission to use has been granted – shall be copied, altered, editted or passed off as owned by or created by any other person or entity than Lash FX® or Jill Heijligers-Peloquin. Any violation of this will be pursued with vigor, and may result in financial loss up to 10x the current, full purchase price plus legal fees and reasonable damages incurred by Lash FX® or Jill Heijligers-Peloquin. Lash FX® reserves the sole discretionary right to review and update or change these special terms as they pertain to virtual or web-based products, coaching services or instruction or live educational and networking events at any time. Changes to any of these special terms will be posted here, and we encourage any buyer or recipient of such a product or service to review for any changes or updates periodically.

Please do not purchase our products or services without fully understanding the terms and conditions of purchase.